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Membership Site Manager

Internet Alchemy Inc. is looking for an experienced Membership Site Manager for a virtual, part-time to full-time, contractor position that will work tightly with our team to create, update, and manage our client membership and training portals. The portal manager will have Wordpress, graphic design, and video editing skills, and a willingness to learn as needed to contribute to the quality, management, and customer experience inside our membership portals.

 

You must be able to follow projects through from concept to completion, and be able to juggle various projects and deal with tight deadlines. At times, you will also be required to take abstract visions/direction from the Executive Team and distill into design options.

 

This amazing opportunity requires 2-4 years of experience and a proven track record that demonstrates you have comprehensive knowledge of Wordpress, graphics creation, and video editing methods and techniques.

 

Responsibilities will include:

  • Manage the IA membership portals to include:
    • Building new membership access portals using an existing Wordpress and Memberium template
    • Suggest upgrade and portal layout ideas for new program releases
    • Designing portal header logos
    • Designing and creating thumbnail graphics for videos, pdfs, worksheets, etc. inside the portal
    • Editing, reviewing, formatting and posting transcripts and other documents into the membership portals
    • Designing, creating, and/or copying new pages inside the portals
    • Editing various webinar videos, coaching calls, and new training videos using Camtasia or Adobe Premier Pro or other acceptable video editing programs to meet internal standards
    • Posting new video and audio files to our video host provider, external file management system and embedding/linking into pages in the portal
    • Track client usability comments in the portal and make recommendations on how to improve the design and user experience
    • Work with the web developer as needed in the implementation and testing of new plugins and features inside the portal
    • Client comment moderation inside the portal
  • Interact closely with the full cross-functional team to update and add new content to the portal as needed
  • Create icons, logos, and other graphics as needed inside the portal or for brand consistency outside the portal
  • Conceptualize and quickly and accurately complete projects assigned
  • Create, document, adhere to and maintain best practices and style guides for all company client facing assets
  • Uncover what's working and what isn't in the membership site and online training world and seek ways to implement and test what you learn
  • Strong personal ownership over accuracy and adherence to branding guidelines and a commitment to a great customer experience inside the portal

 

Required Skills:

  • Team-oriented with strong interpersonal skills and professional demeanor plus fluid communication and presentation skills
  • Proficient in Wordpress
  • Basic working knowledge of Memberium and Infusionsoft
  • Basic working knowledge of HTML and CSS and best practices for web design
  • Proficient in video and audio editing software (such as Camtasia, Adobe Premiere Pro, etc.)
  • Ability to create graphics from scratch or photo retouching for print and web (using Adobe Illustrator, Macromedia Fireworks, or similar program)
  • Knowledge of printing procedures and print file preparation (Adobe Acrobat)
  • Strong attention to detail
  • Strong English grammar, punctuation, and editing skills
  • Excellent verbal and written communication skills
  • Must be an independent self-starter with a sense of urgency and a strong desire to be part of building something new
  • Requires strong project management skills with an affinity for producing consistently high-quality work with a customer focus
  • Creative thinking, critical analysis, and problem-solving skills, along with flexibility/adaptability are essential - must possess comfort in a rapidly changing environment with competing and shifting priorities
  • BONUS: Prior Product Launch Formula (PLF) Owner familiar with the content, training portal, recent upgrades, etc.

 

What's Next?

If this sounds like a match for you, awesome! We can't wait to see more about YOU. Here's what to do next...

  1. Fill out the application below in its entirety. Tell us why you're the right person for our team.
  2. Make a video introducing yourself and telling us a little about you and what you bring to the table. Once you finish your video, upload it to YouTube with the title of “Internet Alchemy Superstar” and then send us the link via email to ash@internetalchemy.com
  3. We'll be reviewing applications over the next few weeks.

 

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